- Contact customers by phone, email, and other appropriate channels regarding outstanding payments.
- Follow up regularly on overdue accounts and negotiate suitable repayment arrangements.
- Maintain accurate records of customer communications, payment commitments, and collection status.
- Meet assigned collection and recovery targets.
- Handle customer queries and payment disputes professionally.
- Escalate difficult or unresolved accounts to the appropriate team.
- Ensure all collection activities comply with company policies and applicable regulations.
Requirements
- Previous experience in debt collection, credit control, accounts receivable, or related work.
- Good communication and negotiation skills.
- Ability to handle challenging customer conversations professionally.
- Target-oriented and able to work independently.
- Basic computer and MS Office skills.
- Candidates who can join immediately are strongly preferred.
How to Apply
Interested candidates may send their updated resume/CV with their notice period and expected salary.
Pay: From RM2,000.00 per month
Benefits:
- Opportunities for promotion
Work Location: In person