全职 Client Relationship Executive - Caregiver Placement 工作, 薪水, Above & Beyond Care Selangor 公司招聘中 - Ricebowl

Company Description Above & Beyond Care Sdn Bhd is a compassionate and professional nursing service focused on delivering exceptional home care to individuals in need. The team provides skilled, personalized attention tailored to each client’s unique health and daily living requirements. Services are designed to support comfort, safety, and dignity throughout the recovery and care journey. Above & Beyond Care is committed to high-quality standards, reliable support, and a caring approach that helps clients and their families feel confident and reassured.

Role Description The Client Relationship Executive – Caregiver Placement is a full-time, on-site/hybrid role based in Puchong. This position is responsible for managing end-to-end caregiver placement, including understanding client needs, matching suitable caregivers, and coordinating service start dates and schedules. The role includes maintaining regular communication with clients and caregivers, handling inquiries and feedback, and resolving issues in a timely and professional manner. The executive will update and manage client records, prepare basic reports on client satisfaction and service performance, and collaborate with internal teams to ensure smooth operations. Day-to-day tasks also involve building long-term relationships with clients, supporting business growth through excellent service, and upholding the company’s standards of care and professionalism.

Qualifications

• Candidates should possess skills in Business Relationship Management and Account Management to oversee client portfolios and ensure service quality.
• Candidates should possess skills in Client Relations and Relationship Building to foster trust, manage expectations, and maintain long-term partnerships.
• Candidates should possess strong Communication skills, including clear verbal and written communication, active listening, and empathetic interaction with clients and caregivers.
• Relevant experience in healthcare, home care, or service-oriented industries is beneficial.
• Ability to work on-site in Puchong, manage multiple cases simultaneously, and handle sensitive situations with professionalism and confidentiality.
• Strong organizational, problem-solving, and time management skills, with proficiency in basic computer applications and documentation.
• Diploma or degree in Business, Healthcare Management, Nursing, Social Work, or a related field is an advantage.