Strong verbal and written communication skills.
Proficiency in English
Mandarin
and Bahasa Malaysia is required.
Customer-oriented with good listening and interpersonal skills.
Patient
empathetic
and able to remain professional when handling challenging customer situations.
Strong problem-solving and decision-making abilities.
Able to multitask
prioritise responsibilities
and manage time effectively in a fast-paced environment.
Comfortable working with technology and customer management systems.
Proficiency in Microsoft Office or Google Workspace is a plus.
Verified
