· Work independently in the field to perform onsite water analysis, diagnostics and troubleshooting of cooling tower, boiler and raw water treatment systems at various customer locations.
· Gather technical data from service sites; make appropriate recommendations for repairs, upgrades and/or improvements, and adequately document and report results and observations.
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Pre-plan and coordinate parts availability to support efficient workflow in the workshop.
Lead and support mechanics in troubleshooting, resolving technical problems using manuals and equipment, and coordinating sublet repairs when required.
Provide reliable repair estimates (parts and completion time) to superiors and ensure customer vehicles are repaired with minimal downtime.
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