- Monitor real-time performance and execute intraday actions to maintain SLA and operational stability
21 days
14 Workforce Management Analyst Jobs - October 2026 - High Salaries
Showing 14 jobs results for
"workforce management analyst"
- Track attendance, late login, absenteeism, leave, system downtime, and other events affecting staffing capacity.
28 days
Real Time Analyst – Workforce Management
- Recommend appropriate actions to improve productivity and service levels.
22 days
- Monitor real-time performance and execute intraday actions to maintain SLA and operational stability
30+ days
WFM Monitoring (APAC)
- Escalate complex incidents to regional or global support with full documentation
30+ days
- Support business decisions with data-driven recommendations for service improvement, resource optimization, and process efficiency.
30+ days
Wireless Workforce Management System SME
- Participate insystem enhancements, testing, and implementationof new digital features or change requests for WWMS and related platforms.
30+ days
Wireless Workforce Management System
- Participate in system enhancements, testing, and implementation of new digital features or change requests for WWMS and related platforms.
30+ days
Wireless Workforce Management System
- Participate in system enhancements, testing, and implementation of new digital features or change requests for WWMS and related platforms.
30+ days
Analyst, Real Time
- Analyze operational performance drivers such as shrinkage, AHT, absenteeism, occupancy, backlog aging, and forecast variance, and provide actionable recommendations for recovery and improvement.
6 days
WFM Analyst, Vendor Operations
- Monitor schedule adherence, identify deviations, and proactively address non-compliance or productivity issues with the Operations team.
26 days
Analyst, Real Time
- Analyze operational performance drivers such as shrinkage, AHT, absenteeism, occupancy, backlog aging, and forecast variance, and provide actionable recommendations for recovery and improvement.
27 days
WFM Analyst, Vendor Operations
- Monitor schedule adherence, identify deviations, and proactively address non-compliance or productivity issues with the Operations team.
30+ days
Real Time Analyst (RTA) - English Speaking
- Manage and monitor agent schedules, including breaks, lunches, overtime, and shift adherence.
21 days