Develop and implement Standard Operating Procedures (SOPs) for outlet operations for clients to ensure alignment with industry standards and organizational goals.
Conduct engaging and informative 1-on-1 training sessions, to educate clients on SOP management and provide training and support for clients on SOPs.
Monitor outlet performance to ensure compliance with SOPs, identifying areas for improvement and implementing corrective actions as necessary.
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Develop and implement Standard Operating Procedures (SOPs) for outlet operations for clients to ensure alignment with industry standards and organizational goals.
Conduct engaging and informative 1-on-1 training sessions, to educate clients on SOP management and provide training and support for clients on SOPs.
Monitor outlet performance to ensure compliance with SOPs, identifying areas for improvement and implementing corrective actions as necessary.
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Assist in monitoring project performance through reporting, dashboards, KPI tracking, risk/issue management, and contribute to process standardization and continuous improvement initiatives.
Support Risk & Compliance activities including Risk & Control Self-Assessments (RCSA), risk mitigation tracking, issue management, and maintenance of risk registers, action logs, and compliance trackers to ensure accuracy and completeness.
Assist in preparing risk dashboards, reports, and presentations, while coordinating meetings, performing basic data validation, and providing documentation and administrative support.
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untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan
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Assist in monitoring project performance through reporting, dashboards, KPI tracking, risk/issue management, and contribute to process standardization and continuous improvement initiatives.
Support Risk & Compliance activities including Risk & Control Self-Assessments (RCSA), risk mitigation tracking, issue management, and maintenance of risk registers, action logs, and compliance trackers to ensure accuracy and completeness.
Assist in preparing risk dashboards, reports, and presentations, while coordinating meetings, performing basic data validation, and providing documentation and administrative support.
...
Organized, detail-oriented, and able to manage multiple tasks, timelines, and follow-ups in a structured manner.
Collaborative mindset with the ability to work effectively in a team, take direction, and seek feedback for continuous improvement.
Diploma or Bachelor’s degree (or final-year student) in Information Technology, Computer Science, Engineering, Security Management, Business, or a related field.
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