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600+ Technical Support Jobs in Wp Kuala Lumpur - September 2026 - High Salaries
Showing 631 jobs results for
"technical support"
in Wp Kuala Lumpur
Never miss any updates for Technical Support jobs in Wp Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Follow up closely with providers on faulty circuits and ensure issues are resolved as per the agreed Service Level Agreement (SLA)
- Liaise with customers to provide updates as per the agreed SLA
- Manage and resolve all Level and Level 2 Technical Escalation involving Nevigate Links, CPE, and VPNs ...
Posted
13 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
23 days ago
MYR3,500 - MYR5,000 Per Month
KL City
- Maintain clear, timely, and empathetic communication with customers throughout the support lifecycle, including proposing interim workarounds and documenting final solutions
- Contribute to and maintain internal and external knowledge base articles and FAQs that capture workarounds and long-term solutions
- Identify recurring issues and work with Product and Engineering on long-term fixes or improvements ...
Posted
24 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
24 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
24 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
25 days ago
Undisclosed
KL City
- Manage user accounts in Active Directory (AD) and Microsoft 365, including user onboarding/offboarding, domain joining, and folder permissions.
- Enforce IT compliance and ensure all endpoint devices comply with internal data security policies and best practices.
- Perform basic network troubleshooting, including cabling, IP address assignment, Wi-Fi connectivity, and DNS-related issues. Escalate complex issues to Senior Engineers when required. ...
Posted
15 days ago
MYR2,800 - MYR4,500 Per Month
KL City
- To update stock data from time to time to ensure the accuracy of data.
- To participate in physical stock checks when required.
- To make entries of PO, SO Invoice, DO, GRN into the system. ...
Posted
16 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
25 days ago
Undisclosed
KL City
- Work Mode: Work from Office
- This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
25 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
25 days ago
Undisclosed
KL City
- Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
- Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
- Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
16 days ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
16 days ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
16 days ago
Undisclosed
KL City
- Support users with Microsoft Office 365, Outlook, Teams, and other business applications.
- Troubleshoot printers, monitors, docking stations, keyboards, mice, and other peripherals.
- Perform software installation, configuration, patching, and basic system maintenance. ...
Posted
16 days ago
Undisclosed
KL City
- Careful and attentive in record-keeping
- Self-starter, mature, independent, and paperwork or filing-oriented.
- PRIMARY JOB FUNCTION: ...
Posted
17 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience. ...
Posted
17 days ago
MYR4,000 - MYR5,500 Per Month
KL City
- Assists in operating system management, software installations, and patch management
- Work with vendors, outsourcers and contractors to provide services of (but not limited to):
- Helpdesk ...
Posted
16 days ago
Undisclosed
KL City
- Prepare and maintain engineering documentation, reports, records, and project-related paperwork.
- Assist with measurements, material inspections, and quality control activities where required.
- Coordinate with internal teams, contractors, and other relevant parties to support project activities. ...
Posted
17 days ago
MYR2,000 - MYR3,500 Per Month
KL City
- Strong analytical and problem-solving skills
- Able to work independently and effectively in a team environment
- Posses Own transport ...
Posted
17 days ago
Undisclosed
KL City
- Troubleshoot and enhance existing Power Platform applications and workflows.
- Evaluate existing business processes and identify opportunities for automation and efficiency improvements.
- Design, develop and maintain SharePoint Online solutions, sites, libraries, lists and content structures. ...
Posted
17 days ago
MYR14,000 - MYR15,000 Per Month
KL City
- Strong SQL skills, including querying and troubleshooting databases.
- Good scripting skills, such as Shell/Bash, Python, or similar.
- Experience supporting enterprise applications in a production or technology environment. ...
Posted
17 days ago
Nevigate Global Network Sdn Bhd
MYR800 - MYR1,000 Per Month
KL City
- Follow up closely with providers on faulty circuits and ensure issues are resolved as per the agreed Service Level Agreement (SLA);
- Liaise with customers to provide updates as per the agreed SLA;
- Manage and resolve all Level and Level 2 Technical Escalation involving Nevigate Links, CPE, and VPNs; ...
Posted
17 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Manage in-house production incidents and problem management for SharePoint-related issues.
- Conduct data analysis on large datasets to support business performance reporting.
- Administer and manage SharePoint 2013, SharePoint 2019, and SharePoint Online platforms, covering both frontend and backend operations. ...
Posted
5 days ago
Undisclosed
KL City
- Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
- Responsible for handling and supporting first line resolution of enquires and complaints.
- Responsible as relief in absent of Service & Operations Manager (SOM) ...
Posted
5 days ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
Undisclosed
KL City
- Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
- On-Site Technical Support: Conduct field visits or site inspections if required
- Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago
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