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100+ Technical Support Jobs in Petaling Jaya - October 2026 - High Salaries
Showing 198 jobs results for
"technical support"
in Petaling Jaya
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Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
a day ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
23 days ago
MYR2,800 - MYR3,400 Per Month
- Escalate complex technical issues to senior IT personnel when necessary.
- Perform user account management, including setup, access control, and password resets.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment. ...
Posted
2 days ago
MYR2,800 - MYR3,400 Per Month
- Monitor system performance and ensure smooth day-to-day IT operations.
- Assist in basic network and server support under supervision.
- Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
2 days ago
MYR2,800 - MYR3,400 Per Month
- Minimum 1 year of experience in IT Helpdesk support.
- Proficient in spreadsheets and word processing software.
- Strong knowledge of Microsoft Windows operating systems. ...
Posted
2 days ago
MYR2,800 - MYR3,500 Per Month
- Manage user accounts, access permissions, and system configurations
- Troubleshoot and resolve IT issues, escalating complex cases when necessary
- Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
a day ago
MYR2,800 - MYR2,800 Per Month
- Working Day : Monday – Friday
- Working Hours : 9am – 6pm
- Job Scope ...
Posted
a day ago
MYR2,800 - MYR3,400 Per Month
- Minimum 1 year of experience in IT Helpdesk support.
- Proficient in spreadsheets and word processing software.
- Strong knowledge of Microsoft Windows operating systems. ...
Posted
12 days ago
MYR2,500 - MYR3,500 Per Month
- Cases reporting, resolution, tracking and documentation.
- Provide consultation to clients regarding their IT environment.
- Attend to training and courses of IT products and certifications. ...
Posted
2 days ago
Undisclosed
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
2 days ago
MYR2,600 - MYR3,400 Per Month
- Monitor and maintain servers, network devices, backups, and IT infrastructure.
- Perform system updates, patch management, and routine maintenance activities.
- Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
2 days ago
MYR2,566.57 - MYR3,552.49 Per Month
- Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
- Should be willing to work extended hours or modified schedule to meet deadlines
- Ensure performance meets stipulated KPIs/SLAs at all ...
Posted
2 days ago
MYR2,800 - MYR3,400 Per Month
- Fresh graduate are encouraged to apply
- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing ...
Posted
a day ago
Undisclosed
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
8 days ago
Undisclosed
- Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
- Contribute to the development and maintenance of a knowledge base with frequently asked questions and standard solutions to assist users in resolving common issues.
- Document issue resolutions, troubleshooting steps, and best practices for future reference and knowledge sharing. ...
Posted
19 days ago
MYR2,800 - MYR3,500 Per Month
- Manage user accounts, access permissions, and system configurations
- Troubleshoot and resolve IT issues, escalating complex cases when necessary
- Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
a month ago
MYR2,800 - MYR3,400 Per Month
- Monitor system performance and ensure smooth day-to-day IT operations.
- Assist in basic network and server support under supervision.
- Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
a month ago
Undisclosed
- Deep experience (or equivalent) in technical support
- Fluent in English and Mandarin language
- Good knowledge of the ticketing tool is an advantage ...
Posted
8 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
8 days ago
Undisclosed
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
24 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
14 days ago
Undisclosed
- Resolve a high percentage of customer problems using the relevant tools and systems
- Manage end to end all calls logged, providing regular updates to customers on call status
- Complete follow-on actions as appropriate ...
Posted
2 days ago
Undisclosed
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database
- Resolve a high percentage of customer problems using the relevant tools and systems ...
Posted
6 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
7 days ago
MYR2,500 - MYR3,500 Per Month
- Cases reporting, resolution, tracking and documentation.
- Provide consultation to clients regarding their IT environment.
- Attend to training and courses of IT products and certifications. ...
Posted
a month ago
Undisclosed
- Perform basic troubleshooting of hardware, operating system, connectivity, peripherals, and common application issues
- Identify, isolate, and gather relevant information for issues that cannot be resolved at Service Desk level.
- Escalate complex incidents and service requests to the appropriate internal support teams, principal vendors, or third-party vendors. ...
Posted
19 days ago
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