Key Responsibilities as a Technical Support Engineer, you will be expected to contribute to the whole team from your gift of talents, intellect, experience, and enthusiasm, as well as have fun!
You will be responsible for installing, upgrading NI/Emerson OptimalPlus systems and performing various integration tasks between NI/Emerson OptimalPlus systems and Customer’s systems and network.
You will be responsible for providing IT maintenance and administration for NI/Emerson OptimalPlus hardware and database for the customer production environment. You will be responsible for supporting customer’s technical requests and troubleshoot technical issues in NI/Emerson OptimalPlus systems and interface to Customer’s systems
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Key Responsibilities as a Technical Support Engineer, you will be expected to contribute to the whole team from your gift of talents, intellect, experience, and enthusiasm, as well as have fun!
You will be responsible for installing, upgrading NI/Emerson OptimalPlus systems and performing various integration tasks between NI/Emerson OptimalPlus systems and Customer’s systems and network.
You will be responsible for providing IT maintenance and administration for NI/Emerson OptimalPlus hardware and database for the customer production environment. You will be responsible for supporting customer’s technical requests and troubleshoot technical issues in NI/Emerson OptimalPlus systems and interface to Customer’s systems
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• Coordination with vendor for quotations, new IT purchase requisitions, IT hardware discussion, arrival, collection and installation.
• Inventory control and asset management for hardware and software.
• To follow up, resolve with technical support, IT related requests, reporting, system access, and operation coordination on end users and top management.
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Coordinate manpower deployment, work schedules, materials, tools, and equipment required for site activities.
Conduct regular site inspections to monitor work progress, workmanship, and site conditions.
Coordinate installation works involving data points, UTP cabling, fibre optic cabling, network racks, patch panels, cable management, CCTV, access control, and other ELV systems.
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