You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
You build and maintain long-term relationships with senior clients
You drive strategic discussions regarding business objectives and strategy KPIs
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You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
You build and maintain long-term relationships with senior clients
You drive strategic discussions regarding business objectives and strategy KPIs
...
Act as the technical lead and escalation point for complex platform issues, major incidents, production support challenges, and architecture decisions.
Lead and mentor ServiceNow engineers and support specialists, promoting technical quality and continuous learning.
Drive incident, problem, and service request resolution, including root cause analysis and permanent corrective actions.
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You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
You build and maintain long-term relationships with senior clients
You drive strategic discussions regarding business objectives and strategy KPIs
...
You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
You build and maintain long-term relationships with senior clients
You drive strategic discussions regarding business objectives and strategy KPIs
...
Manage multidisciplinary delivery teams comprising architects, developers, business analysts, product owners, UX/UI professionals and other technology specialists.
Establish and maintain effective project and programme governance, including project plans, RAID management, status reporting, steering committees and executive-level reporting.
Build trusted relationships with senior client stakeholders and serve as a key point of contact for programme and delivery matters.
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