Identify opportunities to streamline business rules, policies, and operational processes to improve efficiency.
Drive harmonisation initiatives such as but not limited to billing systems, customer notifications, operational channels, and customer experience.
Analyse frontline, customer, and operational channel insights to identify gaps, pain points, and opportunities to enhance customer experience and operational effectiveness.
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Comfortable with numbers. Spreadsheets, dashboards, reading a report and asking why.
Can write a clean update that explains a result, not just reports a number.
Has built or tinkered with something of their own. A side project, a personal AI experiment, anything self-started. Doesn't need to be marketing related.
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Documentation & Control: Act as project documentation controller, ensuring records are complete and up to date. Prepare and maintain local equipment documentation, drawings, and technical records. Ensure documentation complies with internal standards and audit requirements.
Condition Monitoring (CMS / CMT): Support occasional site visits for Condition Monitoring Service (CMS) and Condition Monitoring Testing (CMT). Assist service engineers during site activities where technical or documentation support is required.
Commercial: Creates standard quotation for project/service quotation as needed by the division
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POC & demonstrations by lead and validate complex Proof of Concepts (POC), technical demonstrations, and site surveys to ensure solutions align with customer requirements and business objectives.
Vendor compliance, manage the team’s vendor certification roadmap to ensure the organization maintains necessary partner statuses and meets all technical requirement thresholds.
Business growth by collaborating with product team to design marketing programs and involves in meeting and quarterly sales quotas like QBR through technical leadership.
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Continuous Improvement: Participate in shop-floor problem-solving tasks, 5S housekeeping activities, and lean manufacturing initiatives.
Cross-Functional Support: Coordinate with warehouse, logistics, and quality control teams to ensure smooth material flow and assembly line requirements.
Position yourself for career progression by owning project outcomes, producing clear technical handover documents, and mentoring junior staff on site. Strengthen your CV for senior engineering or project management roles in water infrastructure.
Want to build water infrastructure that keeps towns and factories running smoothly?
Working with us at TS Chuan Engineering & Drilling Sdn Bhd, you'll join a practical, hands-on engineering team based in Kajang that delivers water and wastewater treatment projects across Malaysia. We focus on safe, compliant systems that meet client needs and protect communities while keeping projects on schedule.
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Accelerate your path toward senior solutions engineering or product roles by owning measurable demo success metrics. Document technical wins and case studies that highlight your impact on deals and deployments.
Gain visibility with product and engineering teams by feeding back field insights that influence roadmap priorities. Learn how product decisions are made and how to translate customer requests into deliverable scope.