Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
Should be willing to work extended hours or modified schedule to meet deadlines
Ensure performance meets stipulated KPIs/SLAs at all
...
Design and articulate how Aonic software architecture, including the Aonic Arc command-and-control platform, integrates with client applications and IT environments: cloud versus on-premise deployment, server setup, digital twin workflows, dashboards, and API/data integration with client systems.
Advise clients and their IT teams on network and infrastructure requirements for deployments, including connectivity (Wi-Fi/4G/5G), network security constraints, remote streaming, and centralized fleet operations.
Plan and lead product demonstrations (drone dock operations, robotics demos via remote controller and HDMI live streaming, and software walkthroughs), and maintain demonstration readiness, equipment, and backup material.
...
Simulate Customer Environments: Utilize our specialized onsite support laboratory to recreate customer scenarios, test instrument performance, and validate technical solutions
Facilitate Knowledge Sharing: Utilize AI-driven knowledge management tools to create self-fix materials, support software/hardware updates, and deliver technical discussions for customers and internal teams
Collaborate in Agile Networks: Participate in local and regional service projects within the hub, collaborating cross-functionally to improve service delivery and strengthen long-term customer trust
...
POC & demonstrations by lead and validate complex Proof of Concepts (POC), technical demonstrations, and site surveys to ensure solutions align with customer requirements and business objectives.
Vendor compliance, manage the team’s vendor certification roadmap to ensure the organization maintains necessary partner statuses and meets all technical requirement thresholds.
Business growth by collaborating with product team to design marketing programs and involves in meeting and quarterly sales quotas like QBR through technical leadership.
...