18 Technical Analyst Jobs in Petaling Jaya - October 2026 - High Salaries

Showing 18 jobs results for "technical analyst" in Petaling Jaya
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  • Collaborate closely with internal IT teams to ensure system stability and continuous service improvement.
  • Responsible for user provisioning which includes onboarding and offboarding processes
  • Provide Level 1/Level 2 technical support for hardware, software and network issues ...
Posted
2 days ago
  • Collaborate closely with internal IT teams to ensure system stability and continuous service improvement.
  • Responsible for user provisioning which includes onboarding and offboarding processes
  • Provide Level 1/Level 2 technical support for hardware, software and network issues ...
Posted
a month ago
  • Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
  • Meet individual and team qualitative and quantitative operations performance metrics
  • Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
6 days ago

Priority Solution Consultancy Sdn Bhd

  • Perform desktop PC, printer, and IT equipment troubleshooting, upgrades, and maintenance.
  • Maintain and configure existing customer IT systems, including PCs, servers, firewalls, switches, and other network devices.
  • Perform routine maintenance on network infrastructure. ...
Posted
8 days ago
  • Escalate complex cases to the relevant teams and ensure timely resolution.
  • Meet individual and team service quality, productivity, and customer satisfaction targets.
  • Collaborate with internal teams to improve customer support processes and service delivery. ...
Posted
8 days ago
  • Translate business requirements into clear solution specifications and technical design inputs.
  • Analyse solution feasibility, application architecture, integration requirements and potential impacts across systems and platforms.
  • Ensure proposed solutions are well integrated across relevant applications, platforms and business processes. ...
Posted
8 days ago
  • Monitor and maintain servers, network devices, backups, and IT infrastructure.
  • Perform system updates, patch management, and routine maintenance activities.
  • Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
8 days ago
  • Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
  • Meet individual and team qualitative and quantitative operations performance metrics
  • Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
11 days ago
  • Perform drawing measurements and calculation tasks
  • Conduct site visits, inspections, and project coordination
  • Work closely with the technical and sales team to ensure smooth project execution ...
Posted
13 days ago
  • Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
  • Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
14 days ago
  • Evaluate unique or complex installations or configurations and make recommendations for resolution.
  • Articulate clearly in writing and verbally.
  • Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
18 days ago

Personal Collection Direct Selling Inc.

  • Coordinate with customers and internal technical teams, including Development, Quality Assurance, Infrastructure, and other stakeholders, to escalate complex issues, provide detailed analysis and reproduction steps, and test and validate fixes, patches, and software updates.
  • Maintain and monitor IT systems and infrastructure by installing and configuring hardware, operating systems, and applications; monitoring system and network performance; and supporting product deployment, migration, integration, and connectivity requirements.
  • Support system updates and product readiness by setting up items, bundles, and promotions; performing quality assurance testing; validating new configurations in production; monitoring product availability; and raising concerns or issues requiring resolution. ...
Posted
6 days ago
  • Monitor project timelines, resources, and deliverables.
  • Gather and analyze business requirements and translate them into clear functional/technical requirements.
  • Act as a bridge between business users, clients, vendors, and IT teams. ...
Posted
13 days ago

Priority Solution Consultancy Sdn Bhd

  • Perform desktop PC, printer, and IT equipment troubleshooting, upgrades, and maintenance.
  • Maintain and configure existing customer IT systems, including PCs, servers, firewalls, switches, and other network devices.
  • Perform routine maintenance on network infrastructure. ...
Posted
a month ago
  • Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
  • Meet individual and team qualitative and quantitative operations performance metrics
  • Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
a month ago
  • Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
  • Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
a month ago
  • Identify opportunities to streamline business rules, policies, and operational processes to improve efficiency.
  • Drive harmonisation initiatives such as but not limited to billing systems, customer notifications, operational channels, and customer experience.
  • Analyse frontline, customer, and operational channel insights to identify gaps, pain points, and opportunities to enhance customer experience and operational effectiveness. ...
Posted
a month ago