Quality Assurance: Conduct thorough testing of the WMS software to ensure proper functionality and adherence to client requirements. Identify, troubleshoot and resolve any issues that may arise during the implementation process.
Deployment Assistance and Patch Management: Assist in deploying patches in the SIT/UAT/Production environment as necessary, ensuring smooth and successful implementation.
User Training and Support: Provide training to end-users on how to effectively use the WMS software. Offer ongoing support and address any user questions or concerns during and after the implementation phase.
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· Strategic Governance: Lead committees and facilitate consensus among member companies to align with PhAMA’s objectives.
· Stakeholder Engagement: Develop and implement strategies to lead external engagements with relevant government and broader stakeholders (i.e. industry, healthcare partners) operating within the Malaysian Healthcare ecosystem.