Work with the Admin team to review Operating Procedure (SOP), Admin Process Document (APD), Claim Rules Arrangement (CRA). This includes providing feedback and recommendation for improvement and align with client requirements and operational process.
Responsible for the end-to-end process of Change Request, ensuring all changes are effectively managed and communicated across relevant stakeholders. This includes meticulously monitoring and controlling the change process to align with regional and global standards, guaranteeing that all adjustments are seamless and minimally disruptive to ongoing operations.
Work closely with Data Analysts who prepared the technical and report specification by providing feedback and recommendations to ensure alignment with client requirements....