After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Maintain accurate and detailed records of all quality control tests, inspections and outcomes to ensure traceability and compliance with industry standards.
Ensure that all products and processes comply with industry regulations, customer specifications and internal quality standards.
Identify areas for process improvements and work with the production team to implement changes that enhance product quality and efficiency.
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Ensure all products and components undergo proper inspection for defects, measurements, and specification compliance, including inspecting incoming goods for quantity, quality, and damages, reporting any issues to the relevant department, and ensuring follow-up until the stock is replaced.
Track stock levels for components, finished goods, and subcontracted items, coordinating with purchasers for raw material procurement, and;
Manage subcontractor arrangements and maintain proper documentation for claims on purchases from local and overseas suppliers, and;
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Maintain accurate and detailed records of all quality control tests, inspections and outcomes to ensure traceability and compliance with industry standards.
Ensure that all products and processes comply with industry regulations, customer specifications and internal quality standards.
Identify areas for process improvements and work with the production team to implement changes that enhance product quality and efficiency.
...