Customer Support
Communication Skills
Problem Solving
Active Listening
Product Knowledge
Time Management
Empathy
Conflict Resolution
Data Entry
Teamwork
Adaptability
Ensure all customers’ voice is promptly reported to dealer management
Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
Ensure customer database is updated in timely manner and protected at all times through constant monitoring
...
Ensure all customers’ voice is promptly reported to dealer management
Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
Ensure customer database is updated in timely manner and protected at all times through constant monitoring
...
Customer Support
Communication Skills
Problem Solving
Active Listening
Product Knowledge
Time Management
Empathy
Conflict Resolution
Data Entry
Teamwork
Adaptability
Customer Support
Communication Skills
Problem Solving
Active Listening
Product Knowledge
Time Management
Empathy
Conflict Resolution
Data Entry
Teamwork
Adaptability