1.0 Job Responsibilities

Establish, maintain, and control processes
Set clear and agreed requirements with customers through quality plans
Lead and coordinate First Article Inspection (FAI) reports
Ensure compliance with customer requirements, industry standards, and workplace safety regulations
Act as the primary interface with customers on quality-related matters
Lead initiatives to improve yield at customer incoming inspection and reduce RMAs
Lead, participate in, and support regulatory and customer audits at the site
Drive proactive continuous improvement in yield and quality metrics
Ensure the effectiveness of pFMEA
Work with SQE and suppliers to ensure the quality of incoming materials
Conduct ESD audits
Drive cross-functional teams to deliver continual improvement activities for internal process deliverables
Build and embed quality awareness within Operations
Ensure the effectiveness of training and inspection activities
Educate operators and production associates on quality, compliance, and procedures
Provide supervision to QA Supervisors, Inspectors, and Technicians
Supervise QA operators, group leaders, and technicians in ongoing quality improvement activities
Provide technical guidance and communication to Engineers and Technicians
Lead or guide engineers in responding effectively to customer feedback and CAPA, and follow up on quality metrics set in the quality plan
Prepare Quality Operations Review reports
Other additional work tasks or additional roles assigned by the super

2.0 Job Requirements

Bachelor’s degree in Science or Engineering is preferred
Minimum 5 years of working experience in manufacturing and quality assurance
Familiar with ISO 9001, ISO 14001, ISO 45001, and IATF 16949 standards
Hands-on experience with IPC, SMT, WB/DA, FMEA, and Automotive Core Tools
Experienced in quality analysis, problem solving, project management, customer audits, First Article Inspections, and process audits
Knowledge of or certification in IPC 610 standard (CIS/CIT)
Proficient in FMEA, Control Plans, GR&R, and DOE
Added advantage: Six Sigma Green Belt/Black Belt and Certified Quality Engineer (CQE)
Able to work independently with minimal supervision
Demonstrates strong leadership and self-driven motivation to achieve excellent results
Maintains enthusiasm and efficiency under pressure
Willing to travel up to 10%

Pay: RM2,300.00 - RM8,000.00 per month

Benefits:

Work Location: In person

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