Data Analysis & Reporting: Analyze model training and operational performance data to generate actionable insights through reports and presentations. Use data to surface trends, support business decisions, and inform future model training directions or policy adjustments.
Cross-Functional Stakeholder Partnership: Partner with policy, product, business, and operations teams to validate mitigation strategies, align on quality metrics, and ensure root cause closure. Communicate quality insights, risk trends, and model performance updates clearly to leadership and cross-functional stakeholders.
Guidelines & Knowledge Management : Develop and maintain technical guidelines, SOPs, and casebooks to ensure consistent, high-quality decision-making across QA and annotation workflows. Drive alignment between policy intent and operational execution....