Handing over the solution to Delivery organization for the successful customer bid and supporting the delivery over a period to get the solution delivered as per the solution designed.
Promote SITA by furnishing customers with comprehensive up-to-date information on current products product enhancements and new solutions through customer meetings and workshops. Facilitate designs to be efficiently implemented Right the First Time (RFT) and supported operationally.
Collaborate with colleagues to gain and share ideas and opportunities.
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Be the voice of the customer: addressing questions, supplying additional info on our residential solar photovoltaic solutions, and managing customers’ expectations.
Manage all stages of the sales cycle including lead qualification and conversion, document collection, closing deals, and following up on payment.
Track sales progress on a CRM system and ensure all relevant data and documents are captured.
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Research cutting-edge technologies (e.g. AI tooling) to identify opportunities for new solutions and process automation
Maintain a deep, working understanding of the BNB Chain ecosystem, including BSC, opBNB, and BNB Greenfield, to map partner needs to the right technical solutions
Drive cross-functional alignment between partners, product, and engineering to move opportunities from discovery to prototype
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Strong stakeholder management skills across business, technology, vendors, and operations.
Experience in leading solutions across cards and financial services, including issuing, authorization, settlement, lifecycle, disputes, tokenization, fraud controls, as well as retail banking systems such as loans, LOS, ATMs, and core banking.
High level and low level technical implementation across SSE & SASE based solutions. (Zscaler, Cisco, Fortinet or other similar technology)
Responsible to develop close working relationships with customers working with Account team, Implementation, Customer Service and Network Operations staff
Providing technical advice & support for transactional in-life business requirements
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Assist field sales with technical pre-sales activities and appropriate post- sales escalation support
Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical training, etc.)
Drive coordination of inter-departmental technical resources as needed to close prospective opportunities
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Sells products by establishing contact and developing relationships with prospects, recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
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Sells products by establishing contact and developing relationships with prospects, recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
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Quality Document Management: Work with plant Quality teams to manage and close customer quality documents (GDRs, NCRs, SDRs), ensuring customer concerns are addressed. Coordinate monthly internal and external reviews.
Claims Reduction & Audit Support: Collaborate with customers and internal teams to reduce claims and liabilities. Support alignment of specifications and quality requirements, and assist with customer audits, ensuring findings are resolved.
Sales Strategy & Customer Proposals: Identify sales risks and opportunities and develop strategies with the Sales Manager and Technical Support to meet sales targets. Prepare customer proposals, presentations, and internal documents like white papers.
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Transforming client processes and optimizing management practices
Demonstrated experience delivering large-scale digital enterprise programs in the financial services sector, from initiation through to benefit realization
Analyze business requirements and design tailored solutions leveraging platform functionalities. Provide technical consultation and validate solutions through proofs of concept and feasibility assessments
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