Develop transition roadmaps that outline a clear path from the current state to the desired future state, including the adoption of recommended tools and processes.
(For external employment pass-holders) Increase customer experience/satisfaction by allowing more direct transactions with MOM, for eligible pass-types
Support the development and enhancement of the My Astro service app and Astro's main company page, delivering features that improve the customer experience.
Recommend technology and system design choices, and escalate material architecture, security, delivery, and resource decisions to the Engineering Research Manager.