System Architecture: Contribute to architectural discussions and help make technical decisions that ensure the platform remains performant and maintainable.
Own the infrastructure as code layer, defining all platform resources (Databricks workspaces, storage, networking, IAM) in Terraform with modular configurations. Establish staging and production environment separation with appropriate retention policies and CI/CD pipelines.
Develop a deep understanding of the business logic and merchant needs within e-commerce vertical domains, enabling Agents to accurately understand and execute highly specialized and complex business requirements, and truly solve real-world problems in merchant operations;
(For external employment pass-holders) Increase customer experience/satisfaction by allowing more direct transactions with MOM, for eligible pass-types
Collaborate cross-functionally with Product, Operations, SRE, and Data teams to deliver reliable, high-availability services in multi-region deployments.
Collaborate and design solutions for challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
Candidates should possess familiarity with Back-End Web Development concepts, particularly for interfacing PLC systems with databases, APIs, dashboards, or industrial IoT platforms.
Lead and assist in maintaining software documentation. The documentation includes test plan, test procedures, test report, maintenance manual, and user manual.