Candidates should possess effective Communication skills to interact clearly with customers, teammates and other stakeholders, both verbally and in writing.
Relevant technical degree in Mechanical, Electrical, HVAC, or a related engineering field is preferred.
Knowledge of HVAC, refrigeration or building systems and applicable safety standards is beneficial....
Sonar Marine & Offshore Sdn Bhd is looking for an experienced and technically competent LSA-FFA Service Technician to join our growing marine and offshore services team. The successful candidate will be responsible for the inspection, servicing, maintenance, testing, and repair of Life-Saving Appliances (LSA), with a primary focus on lifeboats, rescue boats, and launching appliances.
Key Requirements
3–5 years of hands-on experience servicing lifeboats and rescue boats....
General service report writing for internal and external customers.
Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Ensure all service activities are performed in compliance with company HSE policies, customer safety requirements, and local regulations....
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identifies additional service opportunities with customer....