Handle customer enquiries, conduct field visits, and deliver compelling product presentations and demonstrations that clearly communicate product value
Handle customer enquiries, conduct field visits, and deliver compelling product presentations and demonstrations that clearly communicate product value
Support Retail Chemist Prescription Audit (RCPA) program enrollment and assist in cleansing Master Customer List (MCL) customer data to maintain accuracy and data integrity across systemsBuild and improve existing data processes and establish a virtual repository center to strengthen data management capabilities across the commercial team
Lead and contribute to local process improvement initiatives that strengthen the effectiveness of Regulatory Affairs, Quality Assurance, and other impacted departments.
Monitor monthly and year-to-date (YTD) Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), lead performance reviews with management, and collaborate with internal stakeholders to address consistent underperformance and drive continuous improvement.
Support Retail Chemist Prescription Audit (RCPA) program enrollment and assist in cleansing Master Customer List (MCL) customer data to maintain accuracy and data integrity across systemsBuild and improve existing data processes and establish a virtual repository center to strengthen data management capabilities across the commercial team
Lead and contribute to local process improvement initiatives that strengthen the effectiveness of Regulatory Affairs, Quality Assurance, and other impacted departments.
Support Retail Chemist Prescription Audit (RCPA) program enrollment and assist in cleansing Master Customer List (MCL) customer data to maintain accuracy and data integrity across systemsBuild and improve existing data processes and establish a virtual repository center to strengthen data management capabilities across the commercial team
Monitor monthly and year-to-date (YTD) Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), lead performance reviews with management, and collaborate with internal stakeholders to address consistent underperformance and drive continuous improvement.
Collect and analyze customer business performance data (e.g. shipment sales, public agency data and point of sale) and make recommendations to utilize the business opportunities