Workforce Readiness: Design and deliver technical onboarding for the Troopers gig workforce, specifically focusing on food handling protocols, cross-contamination prevention, and F&B operational safety.
Quality Metrics: Track technical competency scores and pre-deployment completion to ensure every "Trooper" sent to a food service site is technically proficient.
F&B Professionalism: Facilitate modules on hygiene-specific conduct, professional grooming (F&B standards), and adaptability within fast-paced kitchen/service environments.
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Assist with validation and testing of eGRC system.
Assist to prepare and maintain Standard Operating Procedures, guideline and checklist to support consistent execution of processes and controls.
Administrative support including document management, reporting and tracking on action items preparation of reports, presentations, and management updates related to technology risk and governance activities.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Accelerate your debugging and testing abilities through regular code reviews and hands-on bug fixes.
Ready to build useful software and ship things that matter? We're a small tech team focused on pragmatic AI-powered software for Malaysian businesses, and we're excited about working with us at THINK AI (M) SDN. BHD to make data and workflows simpler for real users.
As a Software Engineer you'll be a builder, turning product ideas into reliable backend services and web interfaces that can scale as our user base grows.
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Take ownership of complex or escalated technical issues and drive them to resolution, staying hands-on rather than simply routing tickets to others.
Read and understand application code, logs, and system architecture well enough to trace an issue to its root cause, even without writing production code day to day.
Make simple, well-understood code changes or configuration fixes directly when it is safe and appropriate to do so, following the team's code review and testing standards.
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