The SAP S/4HANA QM Consultant designs, configures, implements, and supports Quality Management processes in SAP S/4HANA. The role ensures that quality processes are integrated with procurement, production, warehouse operations, sales, and maintenance to support compliance, product quality, and continuous improvement.

Key Responsibilities

Gather business requirements and translate them into SAP S/4HANA QM solutions.
Configure and customize SAP QM functionality, including:
Inspection planning and inspection types
Quality notifications
Quality certificates
Quality info records
Defect recording and usage decisions
Sampling procedures and sampling schemes
Dynamic modification rules
Quality control in procurement, production, and sales
Set up inspection lots for incoming goods, in-process production, final inspection, stock transfers, and customer returns.
Configure master data such as material masters, inspection plans, master inspection characteristics, catalogs, code groups, and selected sets.
Integrate QM with:
MM for vendor quality and goods receipt inspections
PP for in-process and production inspections
EWM/WM for quality inspection stock and warehouse processes
SD for customer complaints, returns, and quality certificates
PM/EAM for calibration and maintenance-related quality processes
Batch Management and Classification for traceability
Lead workshops, prepare functional specifications, and coordinate with ABAP/Fiori developers for enhancements, forms, reports, interfaces, and workflows.
Execute unit testing, integration testing, UAT support, cutover, go-live, and hypercare activities.
Analyze incidents and provide functional support for QM-related issues.
Develop user training materials, process documentation, configuration documents, and test scripts.
Recommend process improvements using S/4HANA capabilities, Fiori apps, embedded analytics, and quality reporting.

Required Skills and Experience

Strong hands-on experience in SAP QM configuration within SAP S/4HANA.
Good knowledge of end-to-end quality processes in manufacturing, pharmaceutical, chemical, food, automotive, or similar industries.
Experience with:
Inspection lots and results recording
Usage decisions and quality stock postings
Quality notifications and corrective/preventive actions
Inspection plans and master inspection characteristics
Certificate processing
Vendor evaluation and supplier quality processes
Solid understanding of SAP integration points with MM, PP, EWM/WM, SD, PM, and Batch Management.
Experience in at least one full SAP implementation lifecycle, including design, configuration, testing, deployment, and support.
Ability to create functional specifications and work effectively with technical teams.
Familiarity with SAP Fiori applications and S/4HANA reporting/analytics is preferred.
Knowledge of regulated quality standards, such as ISO 9001, GMP, FDA, IATF 16949, or HACCP, is advantageous depending on industry.

Qualifications

Bachelors degree in Engineering, Quality Management, Manufacturing, Supply Chain, IT, or a related discipline.
SAP QM certification is preferred but not mandatory.
Typically 48+ years of SAP QM consulting or functional support experience, depending on seniority.

Key Competencies

Strong analytical and problem-solving ability.
Excellent stakeholder management and communication skills.
Ability to map business processes into practical SAP solutions.
Detail-oriented approach to quality, compliance, and documentation.
Ability to work independently and collaboratively in cross-functional project teams.

Typical Deliverables

Business process design documents
SAP QM configuration documentation
Functional specifications
Integration design documents
Test scenarios and test evidence
Training guides and user manuals
Cutover and go-live support plans
Issue logs and enhancement recommendations

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SAP S-4HANA Quality Management (QM) Consultant