Perform new credit application and annual credit reviews for expired credit accounts across the Group and maintain accurate customer credit information and documentation.
Perform research, create and maintain database for customers’ credit information.
Assist stakeholders to provide support and address enquiries relating to credit process.
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Improve performance standards and foster high-accountability, high-service culture within the team with the right balance of productivity level. Enhance team capabilities through training on financial analysis, sector-specific risks, systems, and data analytics.
Promote cross-functional collaboration with Finance, Procurement, Commercial, Operations, Legal, and Compliance teams.
Ensure compliance to credit policies, procedures, and approval matrices.
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Improve performance standards and foster high-accountability, high-service culture within the team with the right balance of productivity level. Enhance team capabilities through training on financial analysis, sector-specific risks, systems, and data analytics.
Promote cross-functional collaboration with Finance, Procurement, Commercial, Operations, Legal, and Compliance teams.
Ensure compliance to credit policies, procedures, and approval matrices.
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Gather, analyse, and document business requirements, functional requirements, business rules, user journeys, workflows, and system interactions.
Translate business needs into clear and structured documentation such as Business Requirement Documents, Functional Specification Documents, user stories, use cases, process flows, and requirement traceability matrices.
Assess current state and future state processes to identify gaps, improvement opportunities, risks, and solution requirements.
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