Key Responsibilities Sales Leadership: Drive showroom sales performance by setting and achieving targets, implementing effective sales strategies, and maximizing revenue growth. Customer Experience: Deliver exceptional customer service, resolve client issues promptly, and foster strong customer relationships. Operations Management: Oversee daily showroom activities, ensure a professional and welcoming environment, and coordinate smoothly across internal teams. Team Leadership: Recruit, train, and supervise staff; conduct performance evaluations; and provide ongoing coaching and development. Inventory Oversight: Monitor stock levels, manage restocking activities, and ensure efficient handling of product orders and showroom replenishment. Business Growth: Analyze market trends, identify business opportunities, and provide actionable, data-driven insights for future expansion. Requirements Retail Management Expertise:.Minimum of 5 years’ experience in managing a home furniture retail showroom, preferably with exposure to bedroom, living room, and dining room furniture. Educational Background: Diploma or Degree in Business, Retail Management, or a related field. Leadership Skills: Strong ability to lead teams, communicate effectively, and solve problems in a fast-paced retail environment. Multilingual Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin to effectively serve a diverse customer base. Flexibility: Willingness to work on weekends (Saturdays and Sundays) to meet customer and business needs. Setup Experience: Proven track record in company setup, including sourcing and securing office or showroom premises.
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Key Responsibilities Sales Leadership: Drive showroom sales performance by setting and achieving targets, implementing effective sales strategies, and maximizing revenue growth. Customer Experience: Deliver exceptional customer service, resolve client issues promptly, and foster strong customer relationships. Operations Management: Oversee daily showroom activities, ensure a professional and welcoming environment, and coordinate smoothly across internal teams. Team Leadership: Recruit, train, and supervise staff; conduct performance evaluations; and provide ongoing coaching and development. Inventory Oversight: Monitor stock levels, manage restocking activities, and ensure efficient handling of product orders and showroom replenishment. Business Growth: Analyze market trends, identify business opportunities, and provide actionable, data-driven insights for future expansion. Requirements Retail Management Expertise:.Minimum of 5 years’ experience in managing a home furniture retail showroom, preferably with exposure to bedroom, living room, and dining room furniture. Educational Background: Diploma or Degree in Business, Retail Management, or a related field. Leadership Skills: Strong ability to lead teams, communicate effectively, and solve problems in a fast-paced retail environment. Multilingual Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin to effectively serve a diverse customer base. Flexibility: Willingness to work on weekends (Saturdays and Sundays) to meet customer and business needs. Setup Experience: Proven track record in company setup, including sourcing and securing office or showroom premises.
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Ensure IUTAs receive adequate support in product knowledge, customer service, and sales-related activities to maximize business opportunities
Collaborate with internal stakeholders on product development initiatives to enhance product offerings and meet distributor needs
Gather, analyze, and interpret market intelligence relating to industry trends, competitor products, distribution strategies, and other relevant market developments
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Share Your Passion to Lead, Develop Yourself and Others
You are passionate in Developing Yourself and Others by providing coaching and guidance to staff to improve their competencies.
You provide Leadership by fostering strong teamwork amongst all branch personnel and managing the sales performance of all staff to meet your overall branch KRA.
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Ensure IUTAs receive adequate support in product knowledge, customer service, and sales-related activities to maximize business opportunities
Collaborate with internal stakeholders on product development initiatives to enhance product offerings and meet distributor needs
Gather, analyze, and interpret market intelligence relating to industry trends, competitor products, distribution strategies, and other relevant market developments
...
Monitor key business performance indicators across stores, identify trends, and provide data-driven insights and actionable recommendations to Store Managers for continuous improvement.
Partner with HR on workforce planning, succession planning, talent development, and retention of high-performing retail staff.
Support manpower planning, staffing strategies, and scheduling to ensure optimal store coverage and operational efficiency.
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Monitor key business performance indicators across stores, identify trends, and provide data-driven insights and actionable recommendations to Store Managers for continuous improvement.
Partner with HR on workforce planning, succession planning, talent development, and retention of high-performing retail staff.
Support manpower planning, staffing strategies, and scheduling to ensure optimal store coverage and operational efficiency.
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