Market investment products as well as cross-sell of HLBB's consumer product to the new and existing PB customer. This will include mortgages and credit cards.
Structure and negotiate complex financing deals, including loans, trade finance, cash management, and other treasury products, ensuring compliance with internal policies and regulatory requirements.
Manage customer experience and service operations, overseeing enquiries, complaints, feedback, refunds and delivery issues while ensuring consistent service standards and SLA compliance.