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7 Relationship Management Jobs in Shah Alam - October 2026 - High Salaries
Showing 7 jobs results for
"relationship management"
in Shah Alam
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Manage Alert
Undisclosed
- Develop targeted audiences, offers, messaging and customer journeys.
- Monitor campaign and loyalty performance, conduct A/B testing and recommend optimisation opportunities.
- Work cross-functionally with Marketing, Digital, Data, Operations and IT teams. ...
Posted
6 days ago
Bell Ward Malaysia
Undisclosed
- Manage customer experience and service operations, overseeing enquiries, complaints, feedback, refunds and delivery issues while ensuring consistent service standards and SLA compliance.
- Partner cross-functionally with Brand, Merchandising, Operations, Digital, IT and external vendors to deliver integrated CRM, app and digital initiatives aligned with business objectives.
- Drive data-led performance management, analysing customer behaviour, complaints, satisfaction, platform performance and campaign results to identify trends, root causes and improvement opportunities. ...
Posted
7 days ago
Bell Ward Malaysia
Undisclosed
- • Design and manage customer lifecycle journeys, including onboarding, engagement, upselling, retention, and win-back campaigns.
- • Plan and implement targeted campaigns across push notifications, email, SMS, and in-app channels using CRM and marketing automation platforms.
- • Monitor campaign performance, loyalty program effectiveness, and point redemption activities to optimize ROI within budget. ...
Posted
14 days ago
Bell Ward Malaysia
Undisclosed
- • Design and manage customer lifecycle journeys, including onboarding, engagement, upselling, retention, and win-back campaigns.
- • Plan and implement targeted campaigns across push notifications, email, SMS, and in-app channels using CRM and marketing automation platforms.
- • Monitor campaign performance, loyalty program effectiveness, and point redemption activities to optimize ROI within budget. ...
Posted
22 days ago
Senior Executive, Customer Relationship Management - App Engagement Senior Executive, Customer Relationship Management - App Engagement
Cuckoo International (MAL) Berhad
MYR3,800 - MYR5,500 Per Month
- Track and report on core app growth KPIs: MAU/DAU, Retention Rate, Conversion Rates, Churn Rate, and Feature Adoption.
- Analyze user behavior and campaign performance to provide actionable insights for commercial and engagement optimization.
- Conduct target segment analyses to deliver personalized customer experiences and reward schemes. ...
Posted
22 days ago
Undisclosed
- Write credit applications for new account acquisition and ensure timely review and renewal of existing accounts.
- Ensure acceptable asset quality of existing portfolio by being pro-active and up-todate in terms of market intelligence in relation to accounts and industry of portfolio managed.
- Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner. ...
Posted
16 hours ago
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