Perform cashier duties including operating the POS system, processing payments accurately through cash, card, and digital payment methods, issuing receipts, maintaining transaction records, and ensuring proper cash handling procedures
Assist guests with menu enquiries, promotions, takeaway requests, and other service-related matters while delivering attentive and efficient customer service
Maintain a clean and organized front counter and reception area, ensuring a welcoming environment for all guests
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Ensure that all new join concierges are adequately instructed in service rules, policies and procedures; ensuring that service procedures are adhered to and carried out in detail and are corrected through constant on-the-job training.
Conduct training in order to up-keep professional standard of service.
Supervise the service of receiving, stringing, shipping and packaging parcels and baggage for the guests; &
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Assist other service crew with work including,but not limited to cleaning the tables, tidying up and setting silverwareduring service and getting ready for the next seating
Assist other service crew with work including,but not limited to cleaning the tables, tidying up and setting silverwareduring service and getting ready for the next seating