Customer Service – Staff handles and executes the customer service support initiatives to deliver a highly professional standard of service to customers.
Employee Development – Staff will have to grow and develop in their job skills through training to their fullest potential and to be able to leverage on their strengths for better performance. This will allow them to meet Client’s expectations.
Teamwork – Staff must be able to work as a team and to cover one another during absence so that there is no stoppage in the delivery of services to the Client. While working as a team, they are to ensure consistency, fairness and prudence in decisions making as well as the services being delivered.
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Customer Service: Act as a courteous and responsive point of contact for client inquiries, following up on orders and building positive relationships.
Meticulous Record-Keeping: Maintain organized digital filing systems for all quotations, tenders, contracts, and customer correspondence with high accuracy.
Minimum ‘O’/ ‘A’ levels. Diploma in Biotechnology, Business Administration or Accounting will be advantage
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• At least 2 years of relevant Admin / Accounts experience• Good administrative and organizational skills• Able to handle paperwork independently• Must be able to start work in December 2026
• Salary increment based on good performance after probation• Public Holidays off• Annual Leave starts from 7 days, increasing by 1 day every year
Location: No.7, Jalan Tambur 33/19, Shah Alam Technology Park, 40400 Shah Alam, Selangor
Job Responsibilities:1. Handle incoming and outgoing calls (Take messages and transfer calls);2. Print and prepare stickers / labels to production department;3. Prepare and issue documents to customers, suppliers or relevant parties;4. Perform daily filing and documentation;5. Data entry;6. Assist other departments with general administrative work if required7. Perform other duties assigned by the supervisor or management8. Prepare, photocopy, scan and other clerical tasks;9. Handle courier service (generate consignment note, liaise with warehouse, etc)10. Check letter postbox daily and distribute the letters accordingly;11. Assist in stock take (twice a year)
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