Solution Evaluation: Assess existing systems, technologies, and processes to identify gaps and areas for improvement. Conduct feasibility studies and recommend appropriate solutions to address business challenges. Inform the requestor of the cost and time estimate.
Solution Design and Development: Develop comprehensive solution designs, considering both technical and business aspects. Ensure alignment with organizational goals, standards and best practices. Participate in development activities.
System Integration: Coordinate with development teams and vendors to ensure smooth integration of new solutions with existing systems. Participate in system testing, troubleshooting and issue resolution.
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Identify, document, analyze, prioritize, monitor, and groom requirements to facilitate integrations, software delivery throughout the sprint planning, sprint, acceptance testing, and release cycles
Use common quality assurance processes, tools, and techniques to determine if a software product or service being developed meets the specified requirements
Work in global cross-functional teams as a liaison between local process experts, global process managers, software development vendors, and fellow global IT team members to ensure project deliverables are met
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Lead audit or be part of the audit team in conducting operational, financial, compliance, system and/or ad-hoc audits on the various functions or related companies within the Group. These audits will include assessing noncompliance to existing policy, control weaknesses as well as opportunities for improvement.
Provide value added recommendations to close any noted gaps during the audits.
Provide input based on audit findings to the Risk Management team to assist them in assessing any necessary changes to the risk profile of the function/entity.
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– Achieve assigned sales revenue, profitability, and market share objectives.
– Align sales activities with the company's strategic business goals and initiatives.
– Build, maintain, and strengthen long-term relationships with existing and prospective customers. – Provide comprehensive pre-sales and after-sales support in close coordination with internal de partments and customers.
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Design and build applications and workflows using the Microsoft Power Platform (Power Apps, Power Automate).
Take the lead on creating and updating technical specifications, user guides, and support runbooks for all existing applications.
Provide surge support to the core development team during high-priority project deadlines, assisting with tasks such as quality assurance (QA) testing, documentation, and development of well-defined software components.
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Proactively identify new fraud patterns, fraudulent merchants and merchant/acquirer points of compromise for reporting to the Team Lead for remediation measures.
Perform any other ad-hoc compliance duties.
Fraud enthusiast – you are an astute investigator with an unwavering commitment to detecting and preventing fraudulent transactions.
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