Candidates should possess effective Communication skills to collaborate with multidisciplinary teams, engage with clients, and present technical information clearly.
Relevant experience with IoT platforms, industrial automation, building management systems (BMS), or energy management solutions is beneficial.
A diploma or degree in Electrical Engineering, Mechatronics, Instrumentation, or a related field is preferred, along with proficiency in basic networking and familiarity with cloud-based data analytics.
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Support / Implement approved Marketing budget and allocate toward optimizing utilization of funds in raising brand awareness and promoting sell-through.
To resourcefully gather general market trend, market share and competitive information as guidance in gauging effectiveness of marketing activities.
To ensure optimum balance between various marketing activities:
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Executive Thought Partnership: Serve as a thought partner for country and regional Grab leadership. You will champion Malaysia's agenda, ensuring regional product roadmaps reflect on-the-ground realities.
Performance Tracking & Analytical Insights: Monitor core business metrics and investigate anomalies. You will translate data into actionable problem statements
Team Leadership: Manage, develop, and mentor your team, helping them grow both analytically and strategically.
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Generate demand forecasts by analysing demand patterns, tracking business trends, and incorporating global market impacts to enhance forecasting accuracy
Collaborate with customers, the sales team, client management, and supply chain partners to continuously improve forecast accuracy and cross-functional alignment
Maintain demand plans that balance cost-effectiveness with consistent fulfilment of customer requirements
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Supporting distributor, system integrator and consultant engagement through joint customer visits, opportunity qualification and driving market penetration
Preparing and delivering solution presentations to customers, consultants and partners
Bring 3–5 years of sales or business development experience within water, metering, utilities, HVAC and cooling, infrastructure or software solutions. Experience with water or cooling metering is considered an asset.
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Support in the execution of month end close steps in accordance with month end close checklist (MEC) and Operating Procedures in places.
Review of monthly Balance Sheet schedules & reconciliation where required. Liaise with respective stakeholders of Balance Sheet Reconciliations to resolve open items.
Ensure compliance to Regional Finance Hub policies, local Company legal and statutory requirements
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Leading and develop strong service-oriented team in International Hospitality and ensuring high degree of customer service delivery to our customers.
Other duties as requested commensurate with the level of the position.
The responsibilities of this position require the incumbent to be flexible in their approach. There may be a requirement to occasionally work outside of and in addition to contracted hours.
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Network Improvement: Identify best practices, standardise and optimise workshop processes, implement new systems/tools, and improve service and customer experience.
Dealer Engagement: Maintain strong relationships with dealer management and aftersales teams, coordinate performance reviews, and provide operational guidance.
Projects & Initiatives: Support dealer onboarding, service campaigns, aftersales programmes, workshop improvement and KPI enhancement projects.
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Field Engagement & Network Expansion: Conduct regular on-site customer visits to drive sell-through, strengthen existing relationships, and expand the local sales and service network.
Market Intelligence: Gather and analyse market insights, including retail landscape data, competitor activities, and vehicle registration trends by segment, to support strategic decision-making.
Customer Advisory: Provide consultative support to customers, enhancing their service standards and operational efficiency to build long-term loyalty.
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