Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).
Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).
Assist in investigating feasible optimization suggestions for existing quality and efficiency pain points of the engineering and algorithm teams, and drive the implementation of solutions to improve delivery quality and efficiency.
Stay up to date with the latest advancements in Large Language Models (LLMs) and AIGC technologies, explore innovative quality and engineering efficiency solutions for software testing, and continuously refine them through practical application.
Stay up to date with the latest advancements in Large Language Models (LLMs) and AIGC technologies, explore innovative quality and engineering efficiency solutions for software testing, and continuously refine them through practical application.