Evaluate records and procedures to ensure its adequacy and provide suggestion to improved quality assurance activities
Review changes & updates on new product specification
Define process problems that lead to through put or quality issues, evaluate root cause, implement solutions to stabilize processes and evaluate results
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Drive corrective and preventive actions (CAPA) by collaborating with cross-functional teams including process engineering, test engineering, quality, and R&D.
Communicate technical findings to customers through timely updates, clear explanations, and formal investigation reports.
Analyze production, test, and reliability data to support failure analysis and identify trends.
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Manage customer complaints by receiving, logging, and prioritizing reported issues such as electrical failures, reliability concerns, assembly defects, and field returns.
Coordinate failure analysis activities by working with FA labs, defining analysis plans, reviewing results, and translating findings into clear technical reports for customers.
Lead root-cause investigations using structured problem-solving methodologies such as 8D, 5-Why, and Ishikawa (fishbone).
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Support production line coordinator to pursue the fulfillment of all production goals.
Have clear understanding about different kinds of raw/auxiliary material/tools and know how to use them correctly to support high efficiency/cost effective manufacturing.
Implement TPM and other activities which is helpful to line continuous improvement.
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