Handle customer requirement/ request professionally on a daily basis. Assist staff and customers to resolve difficult issues. Reduce customer complaints.
Interact closely on a daily basis with the sales team to actively support the commercial sales team to generate the highest possible revenue - whilst also ensuring utilization of available QR Cargo capacities is maximized daily.
Solicits new and existing accounts to meet and/or exceed revenue goals through sales calls, written communication and email and telephone solicitation.