Someone who is positive in nature, with high energy, drive, resilience, and demonstrable passion for consumer sales.
Someone with high integrity, confident, appreciates challenges, good communicator and facilitator, values collaboration and comfortable to work in team or group setting.
Develop, monitor, and drive effective programs that enable channel partners to achieve the company's Postpaid and Fiber performance targets.
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Collaborate with cross-department stakeholders, including Product, Service Development, and Operations teams, to support model transitions, service improvements, and harmonization of channel strategies.
Review SOPs, operational frameworks, and existing ways of working to identify opportunities for improvement, streamline processes, and ensure alignment with company goals.
Continuously enhance channel platforms and personalize solutions to support sales objectives, improve partner engagement, strengthen sustainable business growth, and drive better customer experience.
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Collaborate with cross-department stakeholders, including Product, Service Development, and Operations teams, to support model transitions, service improvements, and harmonization of channel strategies.
Review SOPs, operational frameworks, and existing ways of working to identify opportunities for improvement, streamline processes, and ensure alignment with company goals.
Continuously enhance channel platforms and personalize solutions to support sales objectives, improve partner engagement, strengthen sustainable business growth, and drive better customer experience.
...
Performance-oriented and data-led, with the ability to track campaign effectiveness, analyse redemption and engagement metrics, and continuously optimise for ROI and customer engagement
Own the rewards strategy and implementation for rewards partnership with revenue and user engagement accountability.
Design, develop, and manage the rewards portfolio to drive customer engagement, incremental revenue, retention, and upsell within the CelcomDigi ecosystem. Drive ROI through customer lifetime value and driving cross pillar revenue (e.g., from Safety & security, connectivity to fintech or content).
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Performance-oriented and data-led, with the ability to track campaign effectiveness, analyse redemption and engagement metrics, and continuously optimise for ROI and customer engagement
Own the rewards strategy and implementation for rewards partnership with revenue and user engagement accountability.
Design, develop, and manage the rewards portfolio to drive customer engagement, incremental revenue, retention, and upsell within the CelcomDigi ecosystem. Drive ROI through customer lifetime value and driving cross pillar revenue (e.g., from Safety & security, connectivity to fintech or content).
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