Act as an escalation point for complex customer complaints requiring higher-level intervention.
Ensure complaints are acknowledged within 24 hours and an action plan is provided within 48 hours. Implement the 7-step complaint handling process and ensure all complaints are properly registered in DMS VOC with complete chronology, supporting documents, repair history, and closure evidence.
Monitor the quality of complaint handling by other departments.
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Position yourself for future engineering roles by owning small subsystems and seeing work progress from prototype to production.
Ready to turn classroom ideas into working machines? By working with us at FlexLink Engineering Sdn Bhd, you'll join a hands-on engineering team that designs automation modules and production systems for regional manufacturers, improving how products are made and moved.
As a Mechanical Engineering Intern, you will help build prototypes, test rigs and component assemblies that move projects from concept to shop floor. You will take part in design reviews, laboratory testing, component sourcing and system integration to scale ideas into manufacturable solutions.
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Are you a highly motivated and detail-oriented individual with a passion for numbers? We're looking for a fresh graduate or an enthusiastic professional to join our team as an Account Executive @ Office Administrator in Subang Jaya, USJ 1. If you hold a Diploma OR bachelor’s in accounting or a related field, we want to hear from you!