Strategic Planning: Collaborate with culinary and marketing teams to develop menus, promotions, and special events that drive sales and improve operational efficiency
Operational Policies: Develop and implement procedures to streamline processes, improve efficiency, and maintain consistent service standards
A Restaurant Operations Manager is responsible for ensuring that all aspects of a restaurant run smoothly and efficiently. This role involves coordinating front-of-house and back-of-house teams, maintaining high standards of service and food quality, and aligning daily operations with the restaurant’s overall business goals, including profitability and customer satisfaction interview.
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Design, facilitate, and lead cross-functional, scenario-based Cyber War Rooms and end-to-end emergency exercises to test the effectiveness of response playbooks and implement a culture of readiness
Assess the resilience and recovery capabilities of third-party service providers, ensuring they align with our internal RTO/RPO standards
Act as the subject matter expert for customer audits, security questionnaires, and ISO 22301 certification efforts regarding ICT-BCP, DR, and Cyber Resilience
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