1. Leadership & Team Management

Lead, supervise, and mentor team members including executives and administrative staff.
Set clear performance targets and monitor staff productivity and performance.
Assign tasks and responsibilities to ensure efficient workflow and timely completion of projects.
Conduct regular performance reviews and provide coaching to team members.

2. Institutional Programs & Project Oversight

Manage tender projects, institutional programs, corporate collaborations, and strategic partnerships.
Oversee project planning, implementation, and reporting for all institutional initiatives.
Coordinate closely with internal departments including operations, finance, supply chain, marketing, and retail teams.
Ensure smooth execution of large-scale supply or community-based programs.

3. Financial Oversight & Claims Management

Oversee invoicing, claims submission, payment reconciliation, and financial documentation.
Ensure all financial records related to institutional projects are accurate and properly maintained.
Review and approve claims submissions, invoices, and payment summaries.
Work closely with finance teams to ensure timely billing and payment collections.

4. Marketing Coordination & Promotion Verification

Coordinate with marketing and retail teams on institutional campaigns, promotional activities, and special programs.
Verify monthly promotions, ad-hoc promotional requests, and campaign details before management approval.
Monitor promotional execution and ensure alignment with company objectives and operational capabilities.
Review promotional performance and provide recommendations for improvement and sales growth.
Assist management in planning strategic marketing initiatives for institutional and retail programs.

5. Process Management & Operational Improvement

Develop and improve operational workflows for project management and reporting.
Monitor systems used for reporting, claims tracking, and data management.
Identify operational gaps and implement process improvements to enhance efficiency.
Ensure proper documentation and internal reporting structures.

6. Reporting & Strategic Analysis

Prepare and present regular operational, sales, and financial reports to management.
Analyze trends, program performance, sales performance, and operational outcomes.
Provide recommendations to improve efficiency, profitability, and operational effectiveness.
Maintain accurate documentation for audits, management reviews, and internal records.

7. Compliance & Governance

Ensure all activities comply with company policies, regulatory requirements, and internal SOPs.
Conduct periodic reviews and checks to maintain process integrity.
Ensure transparency, accountability, and proper governance in all institutional activities.

2 Operations Lead Jobs in Puchong - October 2026 - High Salaries

Senior Executive / Assistant Manager – Special Projects