Must be available to work weekends and at different locations in Singapore. Hours may vary.
Responsibilities:
Rider Supply
Assist with the overall rider onboarding process for new riders
Perform general administrative duties and manage onboarding/offboarding processes
Update and maintain the applicants' record system on a daily basis
Provide excellent service to external and internal applicants to ensure positive onboarding experience through front end excellence and FreshDesk customer service
Coordinate and follow-up on applicants' recruitment processes
Other ad-hoc duties as assigned
Fleet Management
Supervise equipment collection and riders onboarding
Manage inventory for fleet and office and report any issues to HQ
Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
Perform any newly developing fleet management activities
Rider Support (FreshDesk)
Maintaining a positive, empathetic and professional attitude toward riders at all times
Responding promptly to riders inquiries
Acknowledging and resolving riders tickets
Knowing our products inside and out so that you can answer questions
Communicating and coordinating with Head Office as necessary
Providing feedback on the efficiency of the customer service process
Requirements:
Candidate must possess at least a Diploma/Bachelor’s Degree
Strong excel and data management skills, SQL is a plus
Flexible, dynamic and engaging, with strong interpersonal and communication skills
Enjoy working in a vibrant and fast-paced environment
Willing to work shift hours including weekends and public holidays
Has initiative, assertiveness and possess excellent interpersonal skills
What we offer:
A dynamic and challenging work environment.
A company committed to developing you personally and professionally.
A great working atmosphere with regular company and team events.
A vibrant and international team committed to diversity and inclusion.
Responsibility from day one in a fast growing and global company.
Other benefits include free food, health and dental insurance, and learning and development opportunities!
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.
Company information
Registration No.
201209757Z
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
What's your expected monthly basic salary?
Report this job advert
Don’t provide your bank or credit card details when applying for jobs.
Researching careers? Find all the information and tips you need on career advice.
...
Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.
We are looking for a highly-driven and motivated
...
Build good relationship with students and attend to their requests on programme related matters.
Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
Conduct thorough inspection of works done by outsourced vendors to ensure delivery of quality service.
Safety : Ensure that all company policies and procedures are adhered to by both the department and its outsourced workers in line with the requirements of all concerned government regulatory bodies.
Reports:
Prepare and disseminate reports such as Daily Reports, Incident Reports and all other types of reports as may become necessary.
Events:
Support events and other special occasions requiring extra attention.
Requirements:
Minimum "O" level with related experience in Facilities Management / Cleaning industry.
Flexible with scheduling which may include day, evening, weekends, public holidays and overnight.
Possesses strong leadership skills and able to make sound independent decision.
Possesses basic knowledge of housekeeping services, waste management or pest control.
Excellent interpersonal communication skills.
Minimum 2 years of supervisory experience in a customer service and/or cleaning-related industry.
Company information
...
Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
...
Build good relationship with students and attend to their requests on programme related matters.
Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.