Delivery Scheduling & Progress Tracking - Plan, schedule, and follow up on daily production progress to hit project timelines and shipping dates. - Maintain and update the production progress database to ensure real-time data accuracy for management review.
Technical Support & Quality Control- Inspect fabricated components to ensure all produced parts strictly comply with defined QA/QC standards.- Troubleshoot complex shop-floor issues and provide hands-on technical guidance to resolve machinery or structural problems.
Cross-Departmental Liaison- Act as the core contact point for resolving design or engineering errors between the workshop and the design office.
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Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
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