Identify and monitor (recurring) issues, perform root cause analysis and work with the process management team on the remediation or improvement to prevent recurrence
Manage supplier-related operational data required for effective PO execution, including onboarding-related setup, contract and source-of-supply linkage, and relevant performance data to support transactional procurement activities.
Coordinate with global and regional HR stakeholders, managers, employees, trainers, vendors and service partners to support timely completion of learning activities Identify delays, missing information, capacity constraints, data quality issues or process deviations and escalate them where required
Identify and monitor (recurring) issues, perform root cause analysis and work with the process management team on the remediation or improvement to prevent recurrence
Identify and monitor (recurring) issues, perform root cause analysis and work with the process management team on the remediation or improvement to prevent recurrence
Own and resolve customer cases: manual order releases, credit-block and proforma scenarios, detour orders, urgent/expedited orders and high-value or sensitive customer situations
Own and resolve complex and non-standard cases: manual order releases, credit-block and proforma scenarios, detour orders, urgent/expedited orders and high-value or sensitive customer situations