Define functional and non-functional requirements, ensuring they align with the business processes.
Elicit, document, and validate business requirements from clients and stakeholders using your experience of industry, technology and best practices to achieve the best outcomes.
Own and manage the requirements process, ensuring approval, communication, traceability, and re-use.
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Monitor system performance by conducting analyses of system generation and providing summaries of findings to assess overall system performance.
Ensure compliance with Health, Safety, and Environment (HSE) regulations and best practices, including conducting risk assessments and preparing Method of Statement documents for specific maintenance tasks.
Communicate effectively with supervisors, technicians, Solarvees, contractors, suppliers, and clients throughout the Defects Liability Period (DLP) and service warranty phases.
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Oversee service delivery, including SLAs, reporting, and escalation, particularly for Singapore local projects.
Ensure O&M-related billing and payment schedules are followed, and work with Sales teams to upsell Univers’ products and services where appropriate.
Understand the basics of cloud technologies and microservices, and clearly explain product features to customers while translating requirements back to technical and sales teams.
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Define functional and non-functional requirements, ensuring they align with the business processes.
Elicit, document, and validate business requirements from clients and stakeholders using your experience of industry, technology and best practices to achieve the best outcomes.
Own and manage the requirements process, ensuring approval, communication, traceability, and re-use.
...