Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around Bootstrapping & Squid Proxy, Https, scripting equivalent knowledge.
Further align the network to meet the Bank’s objectives through continuous developments, improvements and automation.
Preferably 10+ years of experience in network design and delivery of technology centric, customer-focused services.
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Provide technical recommendations for highly available network services supporting data, voice, unified communications/contact center, and multi-cloud architectures.
Identify and lead remediation of performance, scalability, and design bottlenecks across the technology landscape.
Evaluate constraints, recommend alternatives, mitigate risks, and support process or design re-engineering where needed.
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Provide technical recommendations for highly available network services supporting data, voice, unified communications/contact center, and multi-cloud architectures.
Identify and lead remediation of performance, scalability, and design bottlenecks across the technology landscape.
Evaluate constraints, recommend alternatives, mitigate risks, and support process or design re-engineering where needed.
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Cultivate high-potential strategic accounts, maintain strong relationships with top-tier customers, establish flagship customer case studies, and enable cross-country and cross-regional replication of best practices.
Abstract customer scenarios from real pain points, develop innovative solutions, identify broadly applicable customer needs, and feed insights back into product improvement and optimization to jointly shape product and business roadmaps.
Explore scalable GTM methodologies, tools, and operational frameworks to improve international customer support efficiency and coverage, driving solution-led and product-led growth.
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