Attend to all outbound and inbound calls, WhatsApp and emails from external customers using proper telephone / WhatsApp writing etiquette, maintaining a response rate in accordance with agreed standards of performance.
Able to follow through medical queries with scheduling appointments for patients from phone, WhatsApp and email or upon relevant request.
Able to handle emergency requests such as ambulance requests efficiently, calmly, and professionally.
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Lead or Drive Continuous Improvement (CI) Projects under the scope of Product, Process and Operational Technical. Support CI Projects under Quality & Compliance Pillar. Collaborate with internal or cross-function team for CI Projects.
Ensure accurate documentation of all Technical Documents, Experiment Design, Trial, Test Results, SOP, Quality & Compliance Records for I&R and CI Projects.
Lead Product Market Research, data collection & analysis, report preparation & presentation.
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Lead or Drive Continuous Improvement (CI) Projects under the scope of Product, Process and Operational Technical. Support CI Projects under Quality & Compliance Pillar. Collaborate with internal or cross-function team for CI Projects.
Ensure accurate documentation of all Technical Documents, Experiment Design, Trial, Test Results, SOP, Quality & Compliance Records for I&R and CI Projects.
Lead Product Market Research, data collection & analysis, report preparation & presentation.
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Strengthen internal collaboration by coordinating with operations and account teams to resolve service issues fast and translate client feedback into improved processes.
Build a visible track record of growth and leadership through measurable client wins, a solid sales pipeline, and opportunities to mentor junior colleagues for broader career progression.
Position yourself for leadership in office operations by owning processes and improving small but important systems.
Ready to keep things running smoothly and make a real impact? Join our team working with us at SIS POS SDN BHD, a software company building point-of-sale and retail tools that help small businesses run smarter. We focus on practical solutions that support merchants and local communities across Malaysia.
As an Admin Executive you are the backbone of our day-to-day operations. You will organise office systems, keep accurate records, and support colleagues so product and support teams can focus on customers and delivery.
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Command visible results in a supportive team environment, receiving regular coaching and a clear path to senior roles in business development or sales leadership as our footprint grows.
JobSummary
Ready to turn relationships into real revenue? If you're excited about logistics, consider working with us at ADS International Express, where our team moves goods, supports businesses of all sizes, and simplifies cross-border courier and airfreight. We combine practical consultancy with reliable service so clients can focus on their core business.
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