Job Responsibilities:

- Install, configure, and maintain computers, networks, servers, telephony systems, and internet access.

- Support hospitality systems such as Property Management System (PMS), Point of Sale (POS), and access control systems.

- Troubleshoot hardware/software issues and liaise with vendors for escalated problems.

- Implement cybersecurity measures and perform regular data backups.

- Train hotel staff on proper use of IT systems.

- Ensure smooth technology operations to enhance guest experience.

- Perform SQL queries and provide database and system support.

- Configure clinical documentation templates and order sets according to medical protocols.

- Update system HIS system setting as per required

- Troubleshoot hardware/software issues for medical devices, workstations, and networks.

- Train doctors, nurses, and administrative staff on new systems and cybersecurity practices.

- Conduct system audits, patch management, and disaster recovery planning.

- Collaborate with vendors for clinical system and billing integration.

Job Requirements

Education

Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or related field.
Relevant professional certifications (Microsoft, Cisco, CompTIA, ITIL) will be an added advantage.

Experience

Minimum 2-3 years of working experience in IT Support, System Administration, or MIS-related roles.
Experience in managing computer networks, servers, and business applications.
Experience with ERP, PMS, Clinic Management System, POS, or other business systems is an advantage.

Technical Skills

Strong knowledge of Windows Server and Windows Operating Systems.
Hands-on experience in LAN/WAN, VPN, Wi-Fi, and network troubleshooting.
Familiarity with Microsoft 365 Administration, Active Directory, and Microsoft Azure.
Basic knowledge of database management (SQL Server, MySQL).
Understanding of backup, disaster recovery, and cybersecurity practices.
Experience supporting printers, scanners, biometric devices, CCTV systems, and IP telephony.

Responsibilities & Competencies

Monitor and maintain IT infrastructure to ensure business continuity.
Provide end-user support and troubleshoot hardware, software, and network issues.
Maintain IT assets inventory and documentation.
Coordinate with external vendors for maintenance, system upgrades, and technical support.
Implement IT security policies and ensure compliance with company standards.
Prepare MIS reports and analyze system performance.
Conduct regular data backups and recovery testing.
Support digital transformation and system enhancement projects.

Soft Skills

Other Requirements

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

Work Location: In person

1 Mis Officer Jobs - October 2026 - High Salaries

MIS Officer (Management Information Systems)