POSITION SUMMARY

The Membership Consultant / Brand Ambassador is responsible for driving new membership acquisition, delivering professional sales presentations, converting leads into New Joining Members (NJMs), supporting member onboarding and representing Anytime Fitness Velocity positively within the club and local community.

The role requires strong sales discipline, consistent lead follow-up, accurate system updates and a high standard of member service throughout the full sales journey - from first enquiry through onboarding and after-sales follow-up.

KEY DUTIES & RESPONSIBILITIES

1. Membership Sales & New Member Acquisition

2. Lead Management & Daily Sales Activity

3. Member Onboarding & Retention Support

4. Marketing, Outreach & Community Engagement

5. Sales Compliance & Administration

6. Club & Member Experience

JOB REQUIREMENTS & QUALIFICATIONS

Previous experience in sales, customer service, hospitality, retail or the fitness industry is preferred.
Strong communication and interpersonal skills in English and Bahasa Malaysia.
Confident speaking with prospects both face-to-face and over the phone.
Sales-driven, target-oriented and comfortable working towards individual and team KPIs.
Strong follow-up discipline with the ability to manage multiple prospects simultaneously.
Professional, energetic and member-focused attitude.
Good organisational and administrative skills with strong attention to detail.
Comfortable using CRM, membership management, Microsoft Office and Google Workspace applications.
Ability to work independently while contributing positively to a team environment.
Willingness to participate in outreach activities, promotional events and community engagement.
Ability to work according to the club roster, including weekends and public holidays where operationally required.

Pay: RM2,000.00 - RM10,000.00 per month

Benefits:

Free parking
Gym membership
Opportunities for promotion
Professional development

Work Location: In person

1 Membership Specialist Jobs - November 2026 - High Salaries

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Membership Consultant