Build stakeholder interest and awareness by effectively communicating the value and benefits of MDEC offerings.
Deliver high-quality customer service by responding to stakeholder inquiries through MDEC’s official communication channels (e.g., phone calls, emails, website, and other digital platforms).
Manage inbound interactions using a consultative approach to understand stakeholder needs and provide accurate information, guidance and resolution.
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Drive marketing programs which are highly targeted basis content affinity of relevant segmented audience cohorts
Daily check of campaigns and performance across various internal / external consoles to drive consistent performance and to identify optimization tactics.
Stand by for adjusting, optimizing & making changes across campaigns if needed.
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